Effective Date: 29 May, 2025

At Pegasus Education (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy explains in detail how we collect, use, store, disclose, and safeguard your personal information when you visit our website https://edupegasus.com, engage with our services, or communicate with us in person or electronically.

By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect a variety of personal information from you, depending on your interactions with us. The categories of personal data we may collect include:

• Identity Information:
  Your full name, gender, and date of birth or age.
• Contact Information:
  Mailing address, permanent residential address, email address, and telephone/mobile number.
• Passport and Visa Details:
  Information from your travel or identification documents, including passport numbers, visa types, and expiry dates, to support study-abroad and immigration applications.
• Academic and Educational History:
  Records such as school or university transcripts, certificates of achievement, English language proficiency scores (e.g., IELTS, TOEFL, PTE), and any academic preferences (course interests, destination countries).
• Family Information (if applicable):
  Details of parents or guardians, including relationship, occupation, and contact information, when required for dependent visa applications or financial sponsorship.

We only collect data that is relevant and necessary for delivering our services and fulfilling legal or regulatory obligations.

2. How We Collect Your Information

We gather personal information through the following means:

• Website Forms:
  When you complete inquiry or application forms on our website.
• Direct Communication:
  Through email, phone calls, WhatsApp, social media messaging, or face-to-face consultations.
• Documents You Provide:
  When you submit documents such as academic transcripts, identification papers, or financial records for processing your application or visa.

All data is collected with your knowledge and, where legally required, your consent.

3. How We Use Your Information

We use your personal information to:

• Provide Education Consultancy Services:
  Assist you in selecting courses, applying to universities or institutions, and submitting necessary documentation.
• Support Visa and Immigration Processes:
  Prepare and file applications, provide visa-related advice, and communicate with relevant authorities.
• Maintain Communication:
  Keep you informed about your application status, appointment reminders, and new opportunities relevant to your goals.
• Improve Website Functionality and User Experience:
  Analyze usage patterns through tools such as Google Analytics to enhance our services and content.
• Comply with Legal Requirements:
  Fulfill obligations under immigration, education, or financial laws and regulations, as applicable.

We process your data only for the purposes stated above and in a lawful and transparent manner.

4. Disclosure of Your Information to Third Partie

We may share your information with third parties in the following circumstances:

• Educational Institutions:
  Your academic and identity details may be shared with universities, colleges, or training providers for admission and enrollment purposes.
• Government and Immigration Authorities:
  For visa lodgment, compliance, and other lawful processing.
• Technology and Service Providers:
  We may use cloud service providers, customer relationship platforms, or communication tools that handle data securely on our behalf.

We do not sell, rent, or trade your personal information to any third parties for marketing or profit purposes. All third-party service providers are obligated to keep your data confidential and use it solely for delivering services on our behalf.

5. Cookies and Website Analytics

When you visit our website, we use cookies and other tracking technologies to enhance your browsing experience. This includes:

• Session cookies for smooth navigation
• Persistent cookies to remember your preferences
• Google Analytics to collect anonymized data such as pages visited, time spent on site, and geographic location (by IP)

You can control cookie preferences through your browser settings. Blocking certain cookies may affect website functionality.

6. Data Security and Retention

We are committed to protecting your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, misuse, alteration, or destruction.

These include:

• Secure access controls
• Encrypted storage of sensitive information
• Regular audits of our data protection procedures

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Afterward, we securely delete or anonymize the data.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates to inaccurate or incomplete information
• Request deletion of your data under certain conditions
• Withdraw consent where processing is based on consent
• Object to or restrict how we process your data
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16 unless accompanied by a parent or guardian. We do not knowingly collect personal information from children without appropriate consent.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or improvements to our services. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page from time to time to stay informed.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Pegasus Education
Email: info@edupegasus.com
Website: https://edupegasus.com